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Privacy policy

This is the website of Property by Nest Ltd.

Our postal address is:

Property by Nest Ltd
Lower Ground Floor
27 Ridley Place
Newcastle upon Tyne
NE1 8JN

We can be reached via e-mail at info@propertybynest.co.uk or you can reach us by telephone at +44 (0)191 640 3450

For each visitor to our Web page, our Web server automatically recognises only the consumer’s domain name/ip address, but not the e-mail address.

We collect only the domain name, but not the e-mail address of visitors to our Web pages, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit and information volunteered by the consumer, such as enquiries submitted through the contact forms and/or the special offers purchase form.

The information we collect is used for Property by Nest Ltd’s marketing purposes only. We will securely share this with internal partners and third-parties, Google and Facebook – access to this data will require a password only known to core staff and partners. After agreed work terminates and/or partner status is revoked, all existing data is agreed to be removed with responsibility on the partner to action and/or enforce.

The information stored is used to directly follow-up on enquiries submitted online regarding a property. Data will never be transferred outside of the aforementioned companies, sold or used for malicious purposes, it is solely to improve the marketing performance of Property by Nest Ltd and the properties managed by Property by Nest Ltd.

If you supply us with your email address, we will use it to respond to your initial query, periodically follow-up about the property mentioned, or marketing other properties that match any disclosed criteria. Emails will also be used to create display Google and Facebook advertising audience segments that help us reach more people, similar to those who enquire.

If you do not want to receive e-mail from us in the future, please let us know by sending us an e-mail to the above address.

If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, e-mailing us at the above address or writing to us at the above address.

Persons who supply us with their telephone numbers online will only receive telephone contact from us with information directly regarding enquiries made online.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes. If you are concerned about how your information is used, you should check back at our website periodically.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at the number provided above, e-mailing us at the above address, writing us at the above address.

With respect to cookies

We use Google Analytics, which sets a cookie, to collect anonymous visitor activity on our website to enable us to improve and enhance our website for our visitors and customers.

In addition, we use a number of social media tools to enhance visitor interaction on our site. If you already use these platforms their cookies may be set through our website. Data may then be collected by these companies that enables them to serve up adverts on other sites that they think are relevant to your interests. If you do not use such platforms then our site will not place these cookies on your device.

Using our online chat functionality may also mean that we collect information on your country and IP address. This information will not be used for any purpose other than to enhance the functionality and performance of the website.

With respect to Ad Servers

We do not partner with or have special relationships with any ad server companies except for the business requirements of Google and Facebook. Their privacy policies can be found here, Facebook Business Privacy Policy and Google Advertising Privacy Policy.

With respect to security

We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site, When we transfer and receive certain types of sensitive information such as financial, we redirect visitors to a secure server, We have appropriate security measures in place in our physical and remote-working facilities to protect against the loss, misuse or alteration of information that we have collected from you through our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

Last edited on March 9, 2020